At VEXX, we aim to ensure your satisfaction with every purchase.
If for any reason you are not completely satisfied with your order, you can request a return, exchange, or refund under the following terms and conditions:
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- Contact Information
📞 Phone: 01032375910
📧 Email: vexx.clothes7@gmail.com
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- Return Address
Returns and exchanges will be arranged directly through our shipping company.
The exact return address will be provided once your request is approved.
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- Payment Methods
We currently accept:
• Bank Transfer
• Vodafone Cash
• Money Transfer
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- Return & Exchange Period
Requests for return or exchange must be submitted within 7 days after the product inspection.
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- Refund Method
Refunds will be processed using the same payment method used for the original purchase.
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- Return Policy
Products are eligible for return if they meet the following conditions:
• The item is in its original packaging and condition.
• The item has not been worn, washed, or damaged.
• The return request is made within the allowed period.
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- Exchange Policy
You may request an exchange for a different size or item within 7 days after receiving your order, provided that:
• The product is unused and in its original condition.
• The requested item or size is available in stock.
• Shipping fees for exchanges may apply depending on the location.
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- Notes
• Returns or exchanges will not be accepted without prior approval.
• Products marked as final sale or clearance cannot be returned or exchanged.
