Last Updated: October 2025
Welcome to VEXX — where you can wear your attitude.
By accessing or shopping on our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
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- General Information
This website is operated by VEXX for Clothing (“we,” “our,” “us”).
By visiting or purchasing from our site, you engage in our “Service” and agree to these Terms & Conditions, including any additional policies or documents referenced herein.
We reserve the right to update, change, or replace any part of these Terms at any time. The latest version will always be available on our website.
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- Eligibility
To place an order, you must:
• Be at least 14 years old (with parental guidance recommended for users under 16).
• Provide accurate and complete information during checkout.
We reserve the right to refuse service to anyone for any reason at any time.
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- Products & Availability
All products are displayed as accurately as possible, but colors may vary slightly due to screen settings.
Product availability is subject to change, and we may discontinue any item at any time without prior notice.
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- Orders & Checkout
When you place an order on our website:
• You agree to provide valid and accurate shipping and contact details.
• Orders are confirmed once payment is processed.
• You will receive an order confirmation via email or phone.
If any information is incorrect, please contact our customer service immediately at vexx.clothes7@gmail.com or 01032375910.
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- Pricing & Payments
All prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.
We currently accept:
• Bank Transfer
• Vodafone Cash
• Money Transfer
Full payment must be completed before the order is shipped.
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- Shipping & Delivery
Orders are shipped via our trusted delivery partners across all Egyptian governorates.
Delivery times may vary depending on your location.
If your order is delayed, contact our customer service for support and coordination.
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- Exchange & Return Policy
We want you to love your purchase!
If you’re not fully satisfied, you may exchange or return items under the following conditions:
• Exchange/Return Period: Within 14 days from the delivery date.
• Condition: Items must be unused, undamaged, and in original packaging with all tags attached.
• Proof of Purchase: The original receipt or order number is required.
• Refund Method: Refunds are processed via bank transfer, Vodafone Cash, or money transfer within 7 days after inspection.
• Non-returnable items: Accessories, scarves, or other products specified during sale promotions.
The customer is responsible for shipping costs related to online exchanges or returns.
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- User Accounts
If you create an account on our website:
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or delete any account that violates these Terms.
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- Promotions & Offers
All promotions, sales, or discount codes are subject to availability and specific terms stated at the time of the offer.
We reserve the right to modify or cancel promotions at any time without notice.
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- Intellectual Property
All content on this website — including images, logos, text, designs, and graphics — is the exclusive property of VEXX.
Any unauthorized reproduction or commercial use is strictly prohibited.
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- Limitation of Liability
VEXX shall not be held liable for:
• Any indirect or consequential losses resulting from the use of our website.
• Delays or interruptions caused by shipping partners or technical issues beyond our control.
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- Privacy & Data Use
Your personal information is collected and used according to our Privacy Policy.
By using our website, you consent to the collection and use of your data as described there.
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- Contact Information
For any questions about these Terms & Conditions or other inquiries, please contact us at:
📩 vexx.clothes7@gmail.com
📞 01032375910
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Thank you for shopping with VEXX — where every piece lets you wear your attitude.
